Frequently Asked Questions

Below is an ever growing list of FAQs. If you have other questions,
please just send it to tugboatjackco@gmail.com

On our end we generally ship all orders within five days of receiving your order.

Once your order ships, you should receive tracking information when your order ships. Please let us know if your order is taking an inordinate amount of time or appears lost in the mail system so that we can make it right.

We use polyblend and triblend garments for all of our tshirts that are extra soft and shouldn't shrink.

Please email us at tugboatjackco@gmail.com and we will get you taken care of.

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